“I don’t have to phone my customers and say ‘where’s your check this month?’ It comes out of their bank — they’re happy, I’m happy!”

Reid & Miller CPA prides itself on creating an environment and relationship in which clients see their accountants as a comfortable addition to their team. Rotessa has served the Winnipeg-based accounting practice since 2015. Since they don’t have to deal with collections, they can continue paying attention to their clients’ needs.