Rotessa Roundup | May 2021

Can we say it is Summer yet? May at Rotessa was full of connections and – as you may have noticed by now – a little refresh to our look.

1. We did it! Rotessa's New Look

When you logged into Rotessa the morning of May 25, you definitely noticed that our app looks different.

As we've been saying, your processes for payments and how you use Rotessa don't change. We hope this new look makes Rotessa even easier to use for you and your business.

Now that the new look is official, we want to hear your feedback! Love it? Think something could look or work even better?

Chat with us in-app or send an email to our support team with your questions and feedback.

2. Customer Connection: First Rank SEO

We love any chance we get to hear from our users. Before restrictions tightened in our province we had a chance to meet First Rank SEO!

First Rank is an SEO company based in Winnipeg. They offer web marketing solutions to medium and large-sized companies, both locally and around the globe.

CEO of First Rank, Jacob, says, "Prior to using Rotessa, we were collecting payments through a combination of cheques, PayPal, and Stripe. Cheques had no fees, but consistently came in late and required collection efforts with clients. PayPal and Stripe had subscription options that helped ensure payments came in when they were supposed to, but we were paying $1500+/month in processing fees.

"Rotessa has been a great solution that allows us to collect unlimited recurring payments for a very low monthly fee. I’d highly recommend Rotessa for any businesses that bill on a recurring basis."

3. Horizon CPA: Six technology solutions for Rural Alberta accounting firms

Our Accountant and Bookkeeping partners are one of our greatest resources Their knowledge, know-how, and expertise need to be shared.

"Sharing documents, information, and collecting physical payments from clients can be a challenge for any accounting firm. To add to this problem, our firm has clients spread across rural Alberta. Throw in a global pandemic, and these tasks become even more difficult."

Check out the newest blog from Horizon CPA for the solutions they implemented to overcome these obstacles.

4. Reintroducing Rotessa

Our team is growing! We're taking the time to re-introduce some familiar faces. Here are three more teammates: Greg, Joe, and Chris!

"Crazy to think I started Rotessa 11 years ago. It has been a wild ride! Outside of Rotessa, my life is pretty simple. In summer, there is no better place I’d rather be than on the🏌🏼golf course. In winter, I love tracking the🛩Winnipeg Jets (and trying not to get my hopes crushed year after year). Additionally, my wife and kids are the absolute best and there is no better guilty pleasure than McCains Deep and Delicious marble cake."

"Working at Rotessa over the past 6 years has been a blast, both professionally and personally. It’s been an exciting time to be at this growing company, and the best part is the great people. Outside of work I enjoy good food, weekend camping trips, backpacking, ultimate frisbee, and cycling – and dragging my wife along for all of it!"

"I have been with Rotessa for nearly two months now. I do my best to help our clients use Rotessa and provide support when needed. You’ll find me on our chat, video calls or email ready to help out.
Before Rotessa, I worked in sport/recreation doing sports administration, event planning and fundraising. I love getting to spend time with my wife and kids – we’re either building blanket forts, going for bike rides or finding parks to explore. They keep me pretty busy!
In my spare time, you can find me on a referee stand as a certified Regional (Indoor) volleyball referee. Being a referee has given me the opportunity to travel to national youth competitions in Canada and I’m looking forward to getting back out there!"

We’d love to hear from you

If you have any comments or feedback about any of our updates or changes, please let us know at support@rotessa.com. Your input helps us continue to make Rotessa better. Stay tuned next month for more exciting news and updates.


Rotessa Roundup | April 2021

The April Rotessa Roundup is a brief one but, after the busy Spring season you probably have had, that's what you want!

1. Have you seen this man?

We want as many people as possible to know about Rotessa. How do we spread the word? A great ad campaign! For our latest round of digital advertising, we partnered with Matt Falk. You may know him from the film Sleeper Agent or his wildly popular special on Dry Bar Comedy. He's kind of a big deal around here!

If you ever stumble across these ads on Youtube or Facebook, feel free to share them with friends and colleagues. You can watch the entire series on our Youtube channel. We're very proud of this work and are so thankful for your support!

2. Rotessa Accounting and Bookkeeping Partner Program

 

Over 120 North American accountant and bookkeeper partners work alongside us every day. Together, we provide resources for other accounting professionals and small business owners to help them run their businesses. We want to connect more regularly and put a spotlight on this valuable work we do together. So then, we have launched the Partner Program quarterly email.

Missed the first edition? Send Alissa an email and she'll add you to the list!

For those who haven't heard, we have a partnership program for accountants and bookkeepers who use and love Rotessa. Our partnership program offers added value for accountants and bookkeepers as we help expand your reach with unique promotional opportunities, offer discounted pricing to clients and receive top-tier support and feedback from Rotessa.

Visit our Partner Program page to learn more about becoming a Rotessa partner!

3. Reintroducing Rotessa

Our team is growing! We're taking the time to re-introduce some familiar faces. Here are two more teammates: Lauren and Jenna!

"Hello, I’m Lauren and I have been working at Rotessa for nearly two years as a developer. I grew up in Steinbach and was ecstatic to find such a great place to work in my hometown. Over the last year, I have enjoyed homeownership and I look forward to hosting friends and family in the coming years but for now, I will enjoy getting out and exploring nature."

"Hi, I'm Jenna! I am the financial coordinator for Rotessa and have been working here for nearly 7 years. My background is in banking and finance. In my free time, I love going for bike rides, trying new recipes, spending time with friends and family, plus travelling!"

We’d love to hear from you

If you have any comments or feedback about any of our updates or changes, please let us know at support@rotessa.com. Your input helps us continue to make Rotessa better. Stay tuned next month for more exciting news and updates.


Rotessa Roundup | March 2021

Spring has sprung! March's Rotessa Roundup celebrates our growth and looking forward to new seasons.

1. Something new!

In last month’s Roundup, we hinted at something big in the works: a new and improved Rotessa user interface. In the month of February, our development team continued the work of giving Rotessa a complete makeover! We are now only a few weeks away from releasing this major update. Beta testing will begin shortly and we can’t wait to hear feedback from you, our loyal customers. Rotessa will still have the same features, but we hope that this new interface will make your payment tasks simple and seamless.

2. Rotessa Accounting and Bookkeeping Partner: Horizon CPA

Despite serving a large geographic area, Shane and Blaine of Horizon CPA have an outstanding reputation amongst their diverse clientele. Their “holistic” approach to their clients’ finances has played a key role in their organic growth year after year.

Horizon’s clients, covering hundreds of kilometres of Alberta, are mostly rural, hard-working, and well-established. Shane and Blaine work with them to utilize cloud technology to manage their businesses finances. Since their launch, they have begun working for an increasing number of remote clients.

Therefore, by leveraging technology such as Microsoft Teams to meet with clients they have been able to increase not only the number of clients but also the number of kilometres between them.

“70 percent of my clients I work with remotely as they are located over 2 hours away,” says Blaine.

By adopting this tech, their clients are able to focus more on what they love: their business.

Read the full blog to meet one of Rotessa's newest partners!

3. 6DT Consulting: Payment challenges and solutions for small businesses

A furniture retailer in a remote region of Quebec has been struggling to meet its sales targets. Consumer financing is harder to come by in rural areas, and with the pandemic raging on, consumers are generally more hesitant to make big purchases.

Yet, people are compelled to invest in more comfortable and suitable furniture since they are now spending almost all their time at home. Looking for a solution to this puzzle, the retailer turned to 6DT’s accounting advisors and introduced them to Rotessa.

6DT's case study is live on the Rotessa blog. How have your business' payments adapted this year?

4. Reintroducing Rotessa

Our team is growing! We're taking the time to re-introduce some familiar faces. Here are two more teammates: Alissa and Cody.

"Hey, Alissa here! I’m actually the one behind all our social media channels. So, anytime you join one of our chaotic IG Live cocktail parties, you probably have seen me around. Prior to joining the Rotessa team, I worked with non-profit organizations in their communication departments and also in broadcasting. I love creating and playing music, food, and – most recently – spending time with my husband! We got married in September 2020 and my Rotessa fam was so amazing as they supported us through all the craziness. I also have the pleasure of leading our Accountant and Bookkeeper partner program. I love meeting all of these amazing professionals and telling their stories."

"Hi, I’m Cody. I've been with Rotessa for 3 years now. I lead our Operations and Sales team at Rotessa. If you’ve scheduled a one-on-one call with Rotessa, there’s a good chance that I’m the guy on the other side showing you around our app. I love solving problems and working with small business owners! In my spare time, you can probably catch me out hiking on nice days, or baking sourdough bread, and cooking food for friends and family."

We’d love to hear from you

If you have any comments or feedback about any of our updates or changes, please let us know at support@rotessa.com. Your input helps us continue to make Rotessa better. Stay tuned next month for more exciting news and updates.


Accountant & Bookkeeping Partner: Horizon CPA

Despite serving a large geographic area, Shane and Blaine of Horizon CPA have an outstanding reputation amongst their diverse clientele. Their "holistic" approach to their clients' finances has played a key role in their organic growth year after year.

Shane Wagstaff, founder of Horizon CPA, says their well-rounded view of a financial plan is what sets this practice apart and gives his clients the best start in their businesses. Shane, operating out of the Red Deer and Trochu locations, works with farmers, ranchers, oilfield contractors, holding companies and other small to mid-sized business clients. The relationships Shane has built and maintained with his hometown clients have helped his young practice grow steadily throughout the years. Words of mouth referrals are their greatest growth vertical and attest to the quality of work and care Horizon CPA provides.

Blaine Gendre joined the practice in early 2019. As an Albertan as well, Blaine came to the practice with experience in the oil, gas, and mining industries. Blaine services the firm's Edmonton client base and works alongside the business owners in that area to grow a well-rounded and successful business.

Horizon's clients, covering hundreds of kilometres of Alberta, are mostly rural, hard-working, and well-established. Shane and Blaine work with them to utilize cloud technology to manage their businesses finances. Since their launch, they have begun working for an increasing number of remote clients.

Therefore, by leveraging technology such as Microsoft Teams to meet with clients they have been able to increase not only the number of clients but also the number of kilometres between them. "70 percent of my clients I work with remotely as they are located over 2 hours away," says Blaine. By adopting this tech, their clients are able to focus more on what they love: their business.

In addition to their paid services, Horizon also offers great resources on their blog for Albertan business owners about budgeting, payroll, incorporation, and more.

As a new member of the Accountant and Bookkeeper Partner Program, Horizon is excited to start introducing Rotessa and Pre-authorized debits to their clients. In addition to their 30% transaction discount that they can share with clients and friends, they will also share their experience and business tips with us!


Rotessa Roundup | February 2021

February's Rotessa Roundup puts a spotlight on our Accountant and Bookkeeping partners and celebrating our growth.

1. Something new!

In last month’s Roundup, we hinted at something big in the works: a new and improved Rotessa user interface. In the month of February, our development team continued the work of giving Rotessa a complete makeover! We are now only a few weeks away from releasing this major update. Beta testing will begin shortly and we can’t wait to hear feedback from you, our loyal customers. Rotessa will still have the same features, but we hope that this new interface will make your payment tasks simple and seamless.

2. BDG Cloud Accountants LLPP: Five places you are wasting money in your business

There are lots of ways businesses waste money. The folks at BDG Cloud Accountants LLP have worked with a number of different businesses in varying industries, so they have seen it all! Usually, we start a business with the goal of making money or earning income, but with so many different responsibilities to juggle when running a business, some money can fall through the cracks.

So what money-wasters have they seen most often? Read the blog from BDG for the 5 most common areas where businesses are wasting money.

3. 6DT Consulting: Payment challenges and solutions for small businesses

A furniture retailer in a remote region of Quebec has been struggling to meet its sales targets. Consumer financing is harder to come by in rural areas, and with the pandemic raging on, consumers are generally more hesitant to make big purchases.

Yet, people are compelled to invest in more comfortable and suitable furniture since they are now spending almost all their time at home. Looking for a solution to this puzzle, the retailer turned to 6DT’s accounting advisors and introduced them to Rotessa.

6DT's case study is live on the Rotessa blog. How have your business' payments adapted this year?

4. Reintroducing Rotessa

Our team is growing! We're taking the time to re-introduce some familiar faces, starting with our Creative Director, Matthew.

"Hey there! I’m Matthew and I’ve been working at Rotessa for just over two years as the in-house creative lead. As Rotessa’s first design-hire, I lead all of the design output for the company and have a role in developing our marketing strategy.

I live in the Steinbach area where the Rotessa HQ is located. Before I started at Rotessa, I would commute daily to Winnipeg (a one-hour drive) where I worked as a digital designer for a big marketing agency.

One day, Greg approached me and asked if I wanted to work at his innovative software company, right in my hometown of Steinbach. I’m glad I said yes — I’ve loved working for Rotessa ever since! When not at work, I enjoy spending time with friends and family, participating in my local church, making videos and playing the ukulele."

We’d love to hear from you

If you have any comments or feedback about any of our updates or changes, please let us know at support@rotessa.com. Your input helps us continue to make Rotessa better. Stay tuned next month for more exciting news and updates.


Rotessa Roundup | January 2021

2021: New year, same dependable payments! Our team – well-rested from the holidays – is planning a big year ahead full of partnerships, updates, and growth.

In this month's Rotessa Roundup, we share some education pieces along with an exciting announcement!

1. What are electronic funds transfers (EFT payments)? And how do I create one?

EFT payment for small businesses (electronic funds transfer)

You have probably sent or received EFT payments many times in your life, maybe without knowing it. Authorized your utilities or phone companies to automatically withdraw your monthly payments? That’s an EFT payment! Consumers, businesses, and government agencies use EFTs every day.

Read the full blog to get your step-by-step tutorial on creating agreements and accepting EFT payments.

2. Simplify your payment process with Rotessa and Hawkins & Co

Hawkins & Co. Accounting are some of the oldest friends and partners of Rotessa. Having them contribute to our blog and share their evaluation of us and our product is a true treat!

Over 5 years ago, when H & Co. was in its early years, we adopted Rotessa as the main payment option for our clients. ... Even then Rotessa hit the mark. Five years later and Rotessa continues to meet our needs and function well – in tech years that’s a long time!

Read the full blog with Allison Hawkins and Danielle Ramsten to learn more about them and payments

Something new!

Rotessa Roundup UI Announcement

In January our development team began working on a new Rotessa user interface! While we can’t release too many details yet, we’re confident that the new design will make your experience in the Rotessa app even more enjoyable. Be on the lookout for more new UI announcements in the coming months.

We’d love to hear from you

If you have any comments or feedback about any of our updates or changes, please let us know at support@rotessa.com. Your input helps us continue to make Rotessa better. Stay tuned next month for more exciting news and updates.


Simplify your payment process with Rotessa and Hawkins & Co

At Hawkins & Co. when we review software for clients, we look at key criteria to assess them against. Many criteria on the list are client-specific but there are a few that we consider on every software review we do. The top 3 criteria we always focus on are:

  1. User Interface - is it easy to use? How does it look when you log in? How many clicks does it take to get to what you’re looking for?
  2. Simplification - does it simplify a client’s process? Does it simplify the client’s interaction with their customers?
  3. Integrations - what does it integrate with? How does that integration work? Does the integration work consistently?

When we select software to use ourselves, we run through the same type of list. Over 5 years ago, when H & Co. was in its early years, we adopted Rotessa as the main payment option for our clients. We needed a system that was easy for collecting monthly payments from our clients. Even then Rotessa hit the mark. Five years later and Rotessa continues to meet our needs and function well - in tech years that’s a long time!

Now Rotessa’s even better - let’s rate Rotessa on our top 3 criteria then and now:

Key Aspect 5 years ago Today
User Interface 5 years ago

  • Clear menu options
  • Intuitive layout
  • Easy to read with not too many clicks to get where you’re needed
Today
It’s been refreshed but still carries through the same consistent easy to use interface
Simplification 5 years ago

  • Enabled us to set up a pre-authorized debit (PAD) request on a client by client basis
  • Used templates for us to send out to each individual client
  • Ability to set the dates, amounts and notes on payments in an easy to understand the layout
  • Reports made matching in Xero (our accounting system) easy
Today
Again it’s been refreshed and has allowed us to utilize a standard PAD request to our clients which makes it even simpler to roll out.  Just one link and done! Matching has now been made even easier with a new Xero integration!
Integrations
  • 5 years ago
    None that we were using at that time
Today
Now Rotessa integrates with Xero and we can set up our payments to automatically connect with Xero and match our clients invoicing.  Making reconciliation a breeze!

 

For Hawkins & Co., Rotessa has been a great solution that provides us with consistency and top-notch customer service. Our H & Co. payment process works well for our client payments but each business has different things to take into consideration.

So we wanted to invite Lissi Moffit, Communications Coordinator from Rotessa, to share other ways Rotessa can benefit your business:

At Rotessa, we are big fans of simple. We like to keep payments simple, reliable, and affordable.

Here’s an example of how most businesses get paid; As work gets done, or once the month is over, they send an invoice to their customers and wait for them to initiate a credit card payment or send in a cheque. The problem with this traditional payment process is:

You have no control over when you get paid. “Cash is king,” and everybody knows it. When you don’t have automatic payments set up, you are at the mercy of your customer and are probably waiting on them to pay you. Additionally, the true cost of credit cards is not small-business friendly. I understand that you want to give your customers every opportunity to pay you, but how much does this actually cost you? Most online credit card processors charge 2.9% on every payment.

If you invoice your client for $500 every month, that’s nearly $180 in fees a year for just one customer. Paying a flat rate per transaction, with automatic payments, gives you much better value and could literally save you hundreds (if not thousands) of dollars each month.

With Rotessa, you can integrate your payments with your account software and automatically schedule those bank payments with our feature Auto Sync. QuickBooks Online or Xero users who want to automate their workflow, simplify receivables, and get paid on time need Rotessa and Auto Sync.

We also give you the tools to manage multiple accounts all with one login. This feature is great for property managers, franchisees, daycare groups, bookkeepers, and anyone who is working with different accounts and businesses all in Rotessa.

Having the ability to collect payments easily, on a timely schedule, and with all the convenience of traditional digital payments, Rotessa and PADs help simplify your small business' payment process.


EFT payment transaction method Rotessa

What are electronic funds transfers (EFT payments)? And how do I create one?

What is an EFT payment?

EFT stands for electronic funds transfer. An EFT payment is a bank to bank transfer initiated by a payee when the payor gives the authorization to do so.

These types of payments move money across a network, between banks, and frequently replace paper methods for making payments like cash or cheques.
You have probably sent or recieved EFT payments many times in your life, maybe without knowing it. Authorized your utilities or phone companies to automatically withdraw your monthly payments? That’s an EFT payment! Consumers, businesses, and government agencies use EFTs every day.

Pre-authorized debits and direct deposits are made possible by EFTs

EFT payment example path

Direct deposits are credits sent to a recipient's bank account. Often, paycheques and government benefits are deposited this way. These are all done with an EFT.

Pre-authorized debits (PADs) are payments withdrawn from a bank account. PADs are typically used to charge recurring payments like rent, donations, utilities and more.

Businesses can use EFTs in these ways to send or receive payments from suppliers or clients. Customers can pay businesses faster and more reliably by using an EFT payment options. Sounds great, doesn’t it? Later in this post, we’ll outline more benefits of accepting EFT transfers.

How do businesses get started with EFTs?

If you want to accept EFT payments from your customers, you are legally required to receive authorization (and document it). The Canadian Payments Association is the governing body that outlines and regulates the rules of EFT payments in Canada. It may seem complicated at first, but it’s simple. Your customer agrees to pay you with an electronic funds transfer, and you’re not waiting for another payment ever again!

How to create an EFT agreement and get paid

This is what an agreement looks like for an EFT payment:

 

EFT payment (electronic funds transfer) authorization example

If you follow along with the number guides, here’s an explanation of the 8 requirements of the EFT agreement.

Contact Details - So the payor can get in touch with you.

Pre Authorized Debit Category - Is the payor a person or a business?

Timing - This outlines to the payor when the payments are to be taken out (i.e. weekly, monthly, bi-monthly, annual, on set dates or otherwise.) You also need to explain if each payment is to be triggered by a specified act, event or other criteria. If it’s to be triggered by a specific act, it needs to be clear on what that is.

Amount - So the payor knows how much is being taken from their account. If it’s an open or variable authorization, it needs to be clearly stated.

Authorization Statement - A clear statement that outlines authorization to withdraw funds from a particular account.

Recourse Statement - So the payor understands their rights to stop the agreement.

Cancelation Details - So the payor knows how to cancel the agreement.

Date of Agreement & Signature - If in a physical paper form

The next step is to find a payment processor because, in order to withdraw money from your customers’ bank account, you will need to find a processor who can facilitate the payment. This is typically your bank or a third-party payment processor.

Finding a third party EFT processor

Unfortunately, bank systems are pretty complicated and do not integrate well with your accounting system. Third-party processors usually have integrations and give you a much more competitive rate for lower volume transactions. The user experience is also way friendlier.

At Rotessa, for example, we have a tool that creates an authorization form for your EFT payments. You can email customers with a unique and secure link that this tool provides.

Setting up a payment

Once you've signed up with a processor you will get access to an online app. This app will allow you to set up and schedule payments from customers (once you get their EFT agreement). When setting up a payment, you need to outline the amount owing, the schedule and/or frequency of payments, and the number of installments.

Your EFT payments will now be automatically withdrawn from your customer’s account and deposited into yours according to the specified frequency and installment schedule.

EFT-Payment-PAD-ACH-Payment-setup-widget

With EFTs it is important that you remember that when you are scheduling payments, the processing date on your scheduled transaction is the day the money will be withdrawn from your customer’s account. With most processors, you will receive the settlement of funds a few business days later. Therefore, make sure to schedule accordingly.

On the settlement day, your payment processor will provide a settlement report of the EFT payments. With Rotessa, you get those reports for free and you can integrate them with your accounting software to reconcile those settled payments.

Four reasons to collect payments with EFTs

Reason 1: control

Most businesses receive payments by sending the customer an invoice and waiting for a credit card transaction or a cheque. This payment workflow can be a problem because it gives the customer the prerogative to initiate the payment. An EFT payment workflow, on the other hand, gives the prerogative to the business by allowing them to initiate payments from the customer.

As a business, you have no control over payments with credit cards and cheques. When you don’t have EFT payments set up, you are at the mercy of your customer and are probably waiting on them to pay you. You already provided your service, why should you allow your customers to choose when they pay for it? With EFT payments, you decide when payment is withdrawn from your customer’s bank account.

Reason 2: cost of credit cards

The true cost of credit cards is not beneficial to small businesses. Yes, you want to give your customers every opportunity to pay you, but how much does processing credit cards cost? Most online credit card processors charge 2.9% on every payment. So, if you invoice a client $500 you'll be paying almost $15 just to process one payment!

EFT processors don't charge a percentage fee (depending on which one you choose). With Rotessa, for example, that $500 invoice could cost as low as 30¢ to process! Businesses can save tens, hundreds or thousands of dollars every month with EFT payments.

Reason 3: timeline of cheques

Each time a customer sends you a cheque, you have to deposit it and reconcile it with your accounting platform. This is a time-consuming task that could be better spent on growing your business. With automatic EFT payments, you can schedule those payments in advance with no need to leave the office.

Reason 4: customer relationships

For many businesses, getting paid with other payment methods can create strained customer relationships. Not only is payment chasing frustrating, it can cause awkward confrontational interactions with customers. When a business and customer use an EFT they both agree on a processing date and an amount for the payment.

EFT payment for small businesses (electronic funds transfer)

EFT payments give you the ability to collect payments easily, on a timely schedule, and with all the convenience of traditional digital payments. Want to give EFT payments a try? Simply set up a free Rotessa account!


Rotessa: 2020-in-Review

2020 was a year that no one could have predicted. Throughout the new obstacles of working remotely, coming back together, and then working remotely again, there were also amazing opportunities for growth.

rotessa, 2020

In the summer of 2019, we announced we were building our new office building. By the start of 2020, we were settled into our new work-home! We already have so many fond memories of team lunches, foosball tournaments, and collaborative meetings held within those walls.

In January we also began our feature of Rotessa customers, starting with Amy Howe of Howe Fit. Gym owner and coach Amy Howe has used Rotessa since the beginning. The ability to avoid high credit card fees and use that money to build the business has been “way easier” for Howe Fit.

In the clouds, Rotessa, 2020
In the clouds | Cloud accounting docu-series from Rotessa

By February we had launched our first episode of In The Clouds. This project examined and connected us with the cloud accounting profession. Cloud accountants are accounting professionals who have seized the opportunity offered them by cloud-based tech to work remotely from anywhere, at any time. At Rotessa we often partner with accountants and bookkeepers who do just that. In hindsight, this series is more relevant than ever as we all had to become remote workers nearly a month after the first episode's release.

We also got the chance to connect with a long-time friend of Rotessa, Georgette Packaging. Based in Kitchener, Ontario, this woman-owned business supplies packaging for some of the most notable social media influencers, beauty and food brands. They are also carbon neutral.

By using Rotessa for their PADs, rather than credit cards, “We’re able to give that three percent usually taken by the credit card companies back to the customers.”

In March we released more customer stories with non-profit BCYPAOC and dance studio Dancer Edge, and new features in our app: an updated transaction timeline and two-factor authentication.

Greg gives a toast

Mid-March we hosted the grand opening of our office building for friends and family. There wasn’t much of a formal program, and we won’t confirm, or deny, that some happy tears were shed, but it was a great reminder of the amazing community we are surrounded by.

The next week we were out of the building and all working from home. This way of working is something our team was unfamiliar with at the time. We reached out to some old-pros – who also happen to be Rotessa partners – who work from home for their tips, tricks, and resources to help those scrambling to adapt their business.

As we adjusted to a new work-life home balance in April, we also gave our QuickBooks Online and Xero integrations a facelift. We released new tutorials to go along with these integrations as well.

In May we connected with 1UP Digital Marketing. Phil Caines and his team are experts in digital marketing and come to each job with the intention of supplementing and strengthening an organization’s marketing needs.

Episode 2 of In The Clouds was released in June and with a different style than before. We met up with our cloud accounting experts virtually, just as they had always been doing in their accounting and bookkeeping practices.

In June we had also begun featuring our Rotessa Bookkeeping and Accounting partners with co-authored blog content.

Kerry Smithies gave us an in-depth tutorial on the QuickBooks Online bank feed. Andrew Royer penned an article for small business owners who are considering whether or not it was time to hire for their growing business.

The summer is usually slower months for us as different team members go on holidays, but this year we had nowhere to go!

In July, we announced several property management partnerships – Condo Control Central, Rent Portal, and Askforfix – and released a new video series: Five Aside.

We are so lucky to work with and be surrounded by entrepreneurs and experts in their field. How could we not share them and their advice with you?

Auto Sync

July was also the release of Auto Sync. QuickBooks Online or Xero users who want to automate their workflow, simplify receivables, and get paid on time need Rotessa and Auto Sync. Want a one-on-one walkthrough of Auto Sync and our integration with QuickBooks Online or Xero? Schedule a demo or send our support team an email.

We hosted our first ever Rotessa Partner Cocktail Party in August.

Since launching our Accountant and Bookkeeper Partner Program in November 2019, we’ve gained nearly 100 partners – and friends – of Rotessa.

Wish you had joined us or gotten an invite? No worries! Feel free to mix a drink up and watch the party like you were there when it happened.

Rotessa Roundup summit

This fall we hired a new developer, Jeff, and held our annual Rotessa Summit at home in our office building. Our friend, Dave Rogenmoser, from Proof gave us a virtual seminar on the growth of his company and he gave us some awesome encouragement. We’re lucky to learn from him and his experience at Y Combinator, building Proof, and focusing on the customer experience.

A new energy filled the office and we are so excited to work towards the goals and values we have laid out for ourselves – all in hopes of making Rotessa an even better app for you and your clients.

In October and November, we had more co-authored content from our friends. Shawn of Simplify Accounting made this awesome video giving an explanation of Rotessa and how small businesses can utilize us.

Mike of Upside Accounting wrote on the importance of collecting payments effectively as a small business. It may seem so simple: you do a service, your client pays you and you’re done. But, more often than not, it’s not so simple. This is a great, instructional blog for those looking for ways to control their cashflow.

The team at TruNoth accounting found a way to hack and automate Practice Ignition, Xero and Rotessa to automate their engagement letters, invoices, and payments.  Resources like these blogs show the value of having bookkeeping and accounting partners.

As we look back and review this year we have seen the ways we've grown as a team, how we have learned from our partners and friends, and worked towards making pre-authorized payments the best way for you to get paid.

We can't wait to see what 2021 holds for all of us and you.

Happy New Year from the Rotessa team!


How to manage multiple accounts in Rotessa

At Rotessa, we are big fans of simple.

Our newest feature allows you to toggle between several of your accounts, all with one login. This will be your email and password - no more need for usernames! The set up is easy and will allow you to manage all your Rotessa accounts seamlessly.

First, you must be a user of all the accounts you wish to use. If you are an accountant for a small business who uses Rotessa, you will need their account admin to add you as a user. It’s as easy as sending an email.

Second, once you are a user for all necessary accounts, you will see them available to toggle in the upper right-hand corner. By switching to each of your accounts, you can see their specific customers, transaction schedules, and reports.

Additionally, you can add a new business to Rotessa in the upper right-hand corner.

If you are not already using multi-user, this is a great time to start managing all of your accounts with one simple login. This feature is great for property managers, franchisees, daycare groups, bookkeepers, and anyone who is working with different accounts and businesses all in Rotessa.

Have questions? Send our support team an email.