Rotessa Connected Platform Client Agreement (Canada)

This agreement outlines the terms and conditions of using The Rotessa Connect Platform and explains how to enable Rotessa to start accepting bank payments through our Third Party Platform Partners.

Your integration and use of The Rotessa Connect Platform is subject to your acceptance of the terms and conditions of this agreement and the Rotessa Client Agreement which governs the general use of Rotessa.

By integrating with a Rotessa Connected Platform, you expressly agree to the terms and conditions of this agreement, the Rotessa Client Agreement, and any updates or modifications to either of those agreements made by Rotessa. If there is a dispute, this Rotessa Connected Platform  Agreement will prevail over the Rotessa Client Agreement.

This Rotessa Connected Platform Agreement contains terms and conditions relating to your use of the features of The Rotessa Platform. This agreement supplements the Rotessa Client Agreement, which generally governs your use of the services, and which is incorporated into this Rotessa Connected Platform Agreement. 

Rotessa may amend this agreement at any time by providing notice to you through our dashboard or other electronic means. The amended agreement is effective at the time we post it and your continued use of Rotessa  Connected Platform Service constitutes your acceptance of the amended agreement.

1. Definitions

Rotessa Platform Agreement

The agreement that outlines the terms and conditions of the Rotessa Platform Service.

Rotessa Platform Service

Rotessa Platform Service is a system based on PAD payment technology that we provide to your software platform to integrate bank payments in Canada and the United States. Through Rotessa services, your clients (a Rotessa Connected Client) can initiate bank payment transactions from any company or individual’s account in accordance with the regulations of the payment network.

Rotessa Connected Client 

You clients that connect Rotessa from within and through the Rotessa Platform Service.

Rotessa Connected Platform Agreement

The agreement that outlines the terms and conditions for your clients that integrate with the Rotessa Platform Service.

Rotessa Client Agreement

A set of terms and conditions that outline the use of Rotessa to facilitate bank payments.

Calls

Activity and information that is sent between your platform and Rotessa through our API.

Payment Network – NACHA and Payments Canada

The governing body that outlines the rules and regulations of accepting bank payments. In the United States it is NACHA and in Canada, it is Payments Canada.

Integration Fees

This term is used to describe the fee Connected Platforms charge their users for the use of accepting Rotessa payments on their platform.

Third-Party Platform Partners

Platforms that have completed and integrated into our Rotessa Platform Service.

2. Your Obligations

You are solely responsible for – and Rotessa disclaims all liability for – the provision of any goods or services sold to your customers. You are financially liable to Rotessa for all payments and chargebacks. 

You acknowledge that by using your Rotessa Connected Platform Service, you may disclose and share data with our Third Party Platform Partners.  When receiving data from Third Party Platform Partners, Rotessa may use the data in accordance to our Rotessa Client Agreement. 

Rotessa is not responsible for Integration Fees charged to you by the Third Party Rotessa Partner and should be made clear to you on your agreement with our Third Partner Platform Partner.

3. Limitations on Rotessa’s Liability

Rotessa is not liable for the actions or omissions of any Rotessa Platform Partners in providing services to you or your customers, or for any non-compliance by a Connected Platform as outlined in the Rotessa Platform Service Agreement. 

The agreement will begin when you register your Rotessa account with a Third Party Platform Partner and will end when you or Rotessa terminates the agreement as outlined in the Rotessa Client Agreement.

Rotessa may amend this agreement at any time by providing notice to you through our dashboard or other electronic means. The amended agreement is effective at the time we post it and your continued use of Rotessa Platform Service constitutes your acceptance of the amended agreement.

Connected Accounts

You must ensure that each Third Party Platform Partner provides you with a legal contract with the terms and conditions of their service and their relationship to Rotessa. This includes but is not limited to the use of data and your Rotessa Client Account, all fees, and how they will protect your data.

4. Termination or Suspension 

Either Rotessa or you may terminate this agreement at any time by providing the other party with a written notice of termination. Termination is not complete until all pending Rotessa payments in accordance with this agreement have been completed. Paid fees will not be refunded or prorated upon termination. Rotessa may also suspend the services and access to Rotessa Connect Service if:

  1. You  have  violated the terms of this agreement, any other agreement you have with Rotessa, or Rotessa’s policies,
  2. You are deemed to be an unacceptable credit or fraud risk to Rotessa, or
  3. You provided false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct, or
  4. Rotessa is served with any demand, attachment, garnishment or other order that requires Rotessa to pay any funds that Rotessa would have otherwise paid or advanced to you.