Hello summer ☀️
Can you believe we’re almost halfway through 2024 already? As we reach this milestone, we want to share some exciting updates with you in this edition of the Rotessa Rundown. Meet Tom from Castle HR, an online HR consulting firm specializing in small businesses. Explore two new features that benefit you and your customers, mark our summer holiday closures on your calendar, and learn why June is a special month here at Rotessa.
User spotlight: Castle HR 👀
Tom Nickalls is the entrepreneur behind Castle HR, an online HR consulting firm that helps businesses scale by building exceptional teams, implementing effective processes, and driving growth. Learn more about Castle HR’s impressive client success rates and how they use Rotessa to streamline their operations in our latest blog. Read it now.
Send reminders and receipts to your customers 📩
Have you been using Rotessa’s new notification features?
Payment reminders allow you to automatically send email notifications to your customers three days before their payment date, ensuring they have funds available and reducing NSF charges.
Payment receipts provide your customers with payment confirmation and a transaction record, reinforcing credibility and trust in your business.
If you haven’t already, now is the perfect time to start sending reminders and receipts to your customers! Learn more and get started today.
It’s our 14th Rotessaversary! 🎉
June is a special month for Rotessa. 14 years ago, our founder Greg, decided to help make getting paid easier for small businesses. Fast forward to today, our commitment to our users is unchanged. We have met so many great people and great companies doing great things. We couldn’t be prouder of how far we’ve come and we are excited about the future. Thank you for being part of our journey!
Another horrific tale 😱
“One of our tax clients still has not had their return filed because they had not paid our fees yet. We had spoken many times since April, usually there are excuses about food or gas, but the latest excuse was because they needed to get a tattoo.” – Elysha
Have a payment horror story you want to share? Send it to [email protected]. If we publish it, we’ll send you Rotessa swag!
Upcoming Summer closures 📆
We will not be processing payments and our support centre will be closed on the following dates:
Canada Day, Monday, July 1
Civic Holiday, Monday, August 5
Labour Day, Monday, September 2
Any transactions scheduled on these dates will be processed the following day.
In addition, for our US customers, transactions scheduled for Independence Day, Thursday, July 4 will be processed the following day.
Behind the scenes at Rotessa 🎬
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We’d love to hear from you
If you have any comments or feedback about any of our updates or changes, please let us know at [email protected]. Your input helps us continue to make Rotessa better. Stay tuned for the next Rotessa Rundown for more exciting news and updates.
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A better way to get paid
Withdraw money directly from your customer’s bank account when their payments are due. Schedule one-time or recurring payments to get paid on time.